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13
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Shocking: How Scammers Use ChatGPT to Create Phishing Emails In Seconds

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Author

Alexander Subbotin

Managing Director ByteSnipers GmbH
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IT Security
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Shocking: How Scammers Use ChatGPT to Create Phishing Emails In Seconds

Shocking: How Scammers Use ChatGPT to Create Phishing Emails In Seconds

AI-Powered Phishing With ChatGPT: What You Need to Know

  • AI tools like ChatGPT make fake emails look very real and difficult to detect.
  • Scammers use public information to create personalized phishing emails that seem trustworthy.
  • No more spelling errors: AI makes phishing emails flawless, making them harder to catch.
  • These AI-powered scams target industries such as finance, healthcare, and telecommunications infrastructure.
  • Companies need stronger security, better employee training, and layered defenses to stay protected.

The New Era of AI-Powered Phishing

At ByteSnipers, we are deeply concerned about the rise of AI-powered phishing.

Tools like ChatGPT, developed by OpenAI, are making it easy for scammers to create sophisticated phishing attacks.

These AI tools can craft highly realistic phishing emails that look trustworthy and are designed to steal sensitive information or spread dangerous links.

Even cautious individuals can be deceived.

Cybercriminals are using this new technology for scams and social engineering attacks, which makes it harder for traditional security systems to keep up.

AI-powered phishing is becoming increasingly common, and the facts speak for themselves:

  • A Harvard study found that 60% of people fell for phishing emails generated by AI—the same percentage as those who fell for emails written by humans.
  • Sundays and Fridays are especially risky: Egress reports that 22% of phishing attacks happen on Sundays and 19% on Fridays.
  • In just one year, malicious emails increased by 856%, according to SiliconAngle.
  • The FBI warns that scammers are using AI tools for targeted phishing campaigns designed to gain trust.
  • In a survey by Darktrace, 74% of respondents see AI threats as a major problem, and 89% believe these threats are here to stay.
  • Bolster AI observed a 94% increase in phishing activity since 2020, discovering 2.2 million fake websites in August alone.
  • In 2022, the FBI received about 300,000 phishing complaints, making it the most reported type of cybercrime.

These facts make one thing clear: companies need to act now to strengthen their cybersecurity and prepare for threats from AI.

It’s no longer enough to simply react to known threats—businesses need to proactively prepare for future challenges.

How ChatGPT Is Changing Phishing Attacks

AI tools like ChatGPT have elevated phishing attacks to an entirely new level.

AI helps scammers create extremely convincing and personalized phishing emails.

Even savvy users find it difficult to distinguish these fake messages from real ones.

This technology goes far beyond just writing simple text.

It provides cybercriminals with new ways to deceive people.

AI-based chatbots are now being used to carry out phishing campaigns that can trick even the most vigilant recipients.

Creating Highly Personalized and Convincing Phishing Messages

ChatGPT gives scammers new tools to create more targeted phishing attacks.

The AI can analyze publicly available information and use it to craft realistic emails.

These messages often appear trustworthy and include personal details about the recipient.

For example, a phishing email might mention your supervisor's name, reference a recent event you attended, or even highlight hobbies found on your social media profiles.

Using Public Data for Targeted Attacks

ChatGPT allows scammers to easily exploit public data from sites like LinkedIn, company websites, and social media.

This enables them to create customized phishing messages aimed at specific people or companies, making these attacks much harder to detect.

No More Spelling and Grammar Errors

In the past, spelling and grammar mistakes were often signs that an email was a phishing attempt.

However, with AI tools like ChatGPT, those mistakes are largely gone.

The technology helps scammers write emails in different languages and styles, making it harder for both individuals and detection systems to identify fake messages.

The usual red flags just don’t work anymore.

This means it’s more important than ever to stay vigilant and not rely solely on spelling or grammar errors to spot phishing emails.

Regular training for employees and multi-layered security measures are key to protecting your company from these modern phishing attacks.

Customizing and Scaling Phishing Campaigns

Scammers can now quickly create phishing emails tailored to specific industries, job roles, or trending topics.

This precision makes phishing attempts much more dangerous and increases the likelihood that people will fall for them.

To stay ahead, companies need to continually update their security measures and focus on educating their employees about the evolving tactics that scammers use.

Demonstration: Creating Phishing Emails with ChatGPT

This demonstration shows how easy it is to use ChatGPT to create phishing emails.

We'll look at two examples to understand how these fake emails are crafted and why they can be so effective.

Note: This demonstration is for educational purposes only and should not be copied.

Example 1: Password Change Email

Prompt for ChatGPT:

"Write an email that looks like it's from the IT support team of a company, asking users to change their password. Include a fake link."

Analysis of the Generated Email:

Betreff:
Dringende Sicherheitsmaßnahme: Passwortänderung erforderlich
Von:
Ihr IT-Sicherheitsteam

Sehr geehrter Mitarbeiter,

Im Rahmen unserer kontinuierlichen Bemühungen, die Sicherheit unserer IT-Systeme zu gewährleisten, führen wir eine unternehmensweite Passwortaktualisierung durch.

Bitte ändern Sie Ihr Passwort innerhalb der nächsten 24 Stunden, indem Sie auf den folgenden Link klicken:

https://sicheres-portal.<unternehmensname>.com/passwort-aendern

Sollten Sie Fragen oder Probleme haben, zögern Sie bitte nicht, sich an den IT-Support zu wenden.

Vielen Dank für Ihre Kooperation.

Mit freundlichen Grüßen,
Ihr IT-Sicherheitsteam

This email is already highly convincing.

It uses a professional tone, explains the reason for the password change, and includes a link that looks legitimate.

The sense of urgency could lead recipients to act quickly without verifying if the email is real.

Potential Adjustments and Improvements:

To make the email even more convincing, an attacker could:

  • Add the company logo and proper formatting.
  • Mention specific details like the name of the IT manager or reference company security policies.
  • Include a disclaimer at the end, similar to what you see in real company emails.

Example 2: Realistic Phishing Email

Complex Prompt with a Fake Email Quote:

"Write an email that looks like it's from the CEO of a company. The email should contain an urgent request to review a confidential document and mention a previous email from the HR department."

Analysis of the Generated Email

Betreff:
Dringende Überprüfung: Neue Personalrichtlinien
Von:
Alexander Müller, CEO, ByteSnipers GmbH

Liebe Führungskräfte,

ich beziehe mich auf die E-Mail unserer Personalabteilung vom 03.07.2024:

Betreff: Aktualisierung der Personalrichtlinien

Sehr geehrte Führungskräfte,

im Anhang finden Sie den Entwurf unserer überarbeiteten Personalrichtlinien zur Durchsicht. Bitte geben Sie Ihr Feedback bis zum 10.07.2024.

Mit freundlichen Grüßen,
Sarah Schmidt, Leiterin Personal

Ich habe den Entwurf sorgfältig geprüft und einige kritische Änderungen vorgenommen, die umgehend implementiert werden müssen. Aufgrund der Sensibilität der Informationen habe ich meine Anmerkungen in einem passwortgeschützten Dokument zusammengefasst.

Bitte laden Sie das Dokument herunter und öffnen Sie es mit dem Passwort: ByteSnipers2024

https://sicherer-download.<unternehmensname>.com/vertraulich/CEO_Anmerkungen.pdf

Ich erwarte Ihre Rückmeldung bis heute Abend, 20:00 Uhr.

Beste Grüße,
Alexander Müller
CEO, ByteSnipers GmbH

This email is extremely convincing and potentially dangerous. It contains several elements that enhance its credibility:

  • It refers to a previous, legitimate-looking email.
  • It uses real names and job titles.
  • It creates a believable scenario with a sense of urgency.
  • It includes a password-protected document, which makes it seem more secure and private.

Risks of This Email:

  • Employees might click the link and unknowingly download malware.
  • The provided password could be reused for other accounts, leading to further security breaches.
  • Sensitive company information could be leaked.
  • The attacker could gain access to critical systems.

It is alarming how quickly and easily convincing phishing emails can be generated using ChatGPT.

In just a few minutes, and without needing special technical skills, attackers can create personalized, realistic, and well-written emails that can trick even cautious users.

How ChatGPT Creates Phishing Emails

ChatGPT is a powerful AI model that has been trained on a large amount of text data.

When it writes emails, it uses what it has learned to create messages that sound natural and realistic.

Here are the main steps involved:

  1. Understanding the Request: ChatGPT first tries to understand what the user is asking it to do.
  2. Analyzing the Context: It considers the context and determines the best way to respond.
  3. Generating Text: ChatGPT predicts what should come next, based on the patterns it learned during training.
  4. Refining the Output: The model continuously adjusts the text to ensure it sounds right and fits the purpose.

This ability to generate messages that make sense and adapt to different situations makes ChatGPT a powerful tool for scammers trying to create phishing emails that look very real.

How Hackers Use ChatGPT with Other Tools

Hackers often combine ChatGPT with other tools to become even more effective.

Here are some ways they do this:

  • Automated Phishing Campaigns: ChatGPT can quickly create many personalized phishing emails, making it easy for hackers to target large numbers of people at once.
  • Phone Scams: The AI can write convincing scripts for phone scams, making the scammer sound more believable and professional.
  • Creating Malware: ChatGPT can help create harmful code or write emails that appear trustworthy, increasing the chances that people will click on dangerous links.

Why ChatGPT-Generated Emails Are Hard to Detect

Emails created by ChatGPT are difficult for regular security systems to catch.

Here are some reasons why:

  • Perfect Spelling and Grammar: These emails usually have no spelling or grammar mistakes, which makes them look legitimate.
  • Personalized Content: The emails are written specifically for the person they are targeting, making them feel genuine.
  • Real-Time Adaptation: ChatGPT can quickly adjust emails to fit different situations, which makes them hard for simple filters to catch.
  • Avoiding Detection: The AI can use different words or phrases to avoid triggering security systems that are designed to look for suspicious terms.

These reasons make it very challenging for regular security tools to identify and block phishing emails created by ChatGPT.

How AI Phishing Affects Different Industries

ByteSnipers schützt Finanzsektor: Abwehr von KI-Phishing-Angriffen auf Banken und Versicherungen mit fortschrittlichen Sicherheitslösungen
ByteSnipers protects financial sector: Defending AI phishing attacks on banks and insurance companies with advanced security solutions

AI-generated phishing emails are a growing problem for companies in all types of industries.

Businesses that handle sensitive data or have a lot to lose are especially at risk.

Financial and Insurance Sectors

Hackers are using AI tools like ChatGPT to create phishing emails that look very convincing and can bypass regular security measures.

  • Fake Bank Statements: Emails that try to trick people into giving out their account information.
  • Fake CEO Transfer Requests: Emails pretending to be from the CEO, asking for urgent money transfers.
  • Fake Insurance Claims: Emails that look like legitimate insurance claims but are actually fake.

Healthcare: Protecting Patient Information

In healthcare, AI phishing attacks often target sensitive patient information:

  • Fake Patient Record Requests: Emails that try to get access to patient records.
  • Fake Insurance or Treatment Updates: Emails that look like important updates about insurance or treatment plans.
  • Fake Data Breach Alerts: Messages that claim there has been a data breach and ask users to provide more information.

Telecommunications and Infrastructure

The telecommunications industry is another major target because it is part of critical infrastructure:

  • Urgent Network Update Emails: Messages claiming that urgent changes are needed for the network.
  • Fake Security Alerts: Emails designed to trick network administrators into sharing their login credentials.
  • Fake Customer Inquiries: Emails that look like regular customer questions but are meant to collect sensitive information.

Common Risks Across All Industries

AI phishing attacks are a danger to all industries:

  • Data Breaches: Loss of sensitive data can harm both individuals and organizations.
  • Financial Losses: Fraud and scams can cause companies to lose a lot of money.
  • Reputation Damage: Losing customer trust can have long-lasting negative effects.
  • Business Disruptions: Attacks can prevent a company from operating normally, leading to costly downtime.
  • Legal Penalties: Companies may face fines or other penalties if they fail to protect sensitive information.

How to Spot AI-Generated Phishing Emails

ByteSnipers-Schulung: Mitarbeiter lernen, sprachliche und kontextuelle Indikatoren in KI-generierten Phishing-E-Mails zu erkennen
ByteSnipers talking about the rise of AI scams

AI phishing emails are tricky, but they aren't perfect.

If you know what to look for, you can spot suspicious signs and stay safe from attacks:

Language Clues and Patterns

  • Too Perfect: AI-generated emails can sometimes be "too perfect" and lack the small mistakes that humans usually make.
  • Repetitive Phrases: AI might repeat certain phrases or sentence structures more often than a human would.
  • Weird Word Choices: Sometimes, AI uses words that are correct but sound strange in a particular context.

Context Clues

  • Lack of Specific Company Details: Even if an email seems personalized, it may still miss specific details about your company.
  • Timing Issues: AI-generated emails may have incorrect information about current events or timelines.
  • Strange Emotional Tone: These emails might feel off because they lack natural emotional cues.

Technical Features (Like Email Header Analysis)

  • Suspicious Sender Addresses: Even if the email content looks good, the sender's address might have small mistakes or look off.
  • Odd Routing Information: The email headers might show unusual or suspicious paths that the email took.
  • Inconsistent Metadata: Timestamps or other details in the email headers might not match up.

Behavior Clues

  • Urgent Requests: Emails that pressure you to act fast are often a warning sign.
  • Asking for Sensitive Information: Real companies almost never ask for personal or sensitive information through email.
  • Unexpected Attachments or Links: Be careful with emails that want you to open unknown attachments or click strange links.

Advanced Ways to Protect Against AI Phishing

With AI phishing getting more advanced, it's important to have strong ways to protect yourself.

Use AI-Powered Security Solutions

  • Machine Learning to Spot Problems: AI can detect unusual patterns in email traffic and user behavior.
  • NLP for Email Analysis: Advanced natural language processing (NLP) can find subtle language differences in emails.
  • Adaptive Security Systems: AI systems that adapt and change as new threats are discovered.

Zero-Trust Security Approach

  • "Trust No One" Policy: Every request is treated as possibly dangerous, no matter where it comes from.
  • Ongoing Authentication: Regular checks to make sure users are who they say they are.
  • Micro-Segmentation: Limiting who can access sensitive data and systems.

Multi-Factor Authentication and Better Email Filtering

  • Multi-Factor Authentication (MFA): Adding extra steps for logging in, like a code sent to your phone.
  • Biometric Authentication: Using fingerprints or facial recognition for added security.
  • AI Email Filters: Using AI to analyze emails for context and behavior to spot suspicious ones.

Employee Training and Awareness

  • Regular Training on Phishing: Employees need to know about the latest phishing tactics.
  • Fake Phishing Tests: Send out fake phishing emails to test how ready employees are.
  • Building a Security Culture: Encouraging everyone in the company to stay alert and aware of cybersecurity risks.

Proactive Testing and Checking for Weaknesses

ByteSnipers' Approach to Fighting AI Phishing

ByteSnipers-Penetrationstest: Experten simulieren KI-Phishing-Angriff zur Überprüfung der Unternehmenssicherheit und Mitarbeitersensibilisierung
BytesNipers penetration test: Experts simulate AI phishing attack to verify corporate security and raise employee awareness

Customized Testing for AI Attacks

Our experts simulate AI phishing attacks to test how strong your systems and employees are.

These tests:

  • Use AI to Create Realistic Phishing Scenarios: We use advanced AI to create phishing emails that closely resemble real threats.
  • Identify Weaknesses: We identify vulnerabilities in both technical systems and human defenses.
  • Provide Detailed Reports with Improvement Suggestions: We give clear recommendations to help you strengthen your security.

Hands-On Workshops to Detect AI Phishing

ByteSnipers offers an all-in-one security awareness training to help employees recognize AI-generated phishing attempts.

These workshops include:

  • Real-World Practice: Hands-on exercises using real examples of AI phishing emails.
  • Spotting Subtle Clues: Training employees to notice subtle signs that an email might be fake.
  • Building Critical Thinking Skills: Teaching employees to carefully assess whether an email is authentic.

Expert Talks by CEO Alexander Subbotin

Our CEO, Alexander Subbotin, an expert in cybersecurity, delivers talks on:

  • Latest AI Cyberattack Trends: Sharing the newest threats in AI-based cybercrime.
  • Defense Strategies: Offering practical advice for defending against advanced phishing attacks.
  • Future of AI in Cybersecurity: Discussing how AI might shape the future of digital security.

Request Alexander's availability here.

Customized Security Plans for Companies

ByteSnipers works closely with clients to develop security plans tailored to their needs:

  • Complete Security Assessments: We evaluate your current security setup to identify any gaps.
  • AI-Based Solutions: We use advanced AI tools to protect against new AI-driven threats.
  • Long-Term Security Roadmaps: We create plans to continuously improve your cybersecurity over time.

Our comprehensive approach ensures that companies are well-prepared to deal with AI phishing threats, both technically and through well-trained employees.

Legal and Ethical Concerns

The use of AI in phishing attacks raises important legal and ethical questions for companies and lawmakers.

Responsibility for AI Attacks

  • Liability for AI Attacks: Who is responsible if an AI phishing attack is successful?
  • Proving Security Measures: How can companies prove they took all necessary steps to stay safe?
  • AI Developers' Responsibility: Should AI developers be held responsible if their technology is misused?

These questions may require new laws and careful legal review.

Privacy Issues with AI Threat Detection

  • Balancing Privacy and Security: How can companies use AI to detect threats without compromising user privacy?
  • Data for AI Training: What types of data can be used to train AI security systems?
  • Transparency in AI Use: How can companies be open about their use of AI in security systems?

Ethical Guidelines for Using AI in Cybersecurity

  • Creating Ethical Rules: Developing guidelines for AI developers and users in the cybersecurity space.
  • Monitoring AI Use: Establishing mechanisms to ensure that AI is used responsibly.
  • Encouraging Open Discussions on AI Ethics: Promoting conversations about the ethical impact of AI in security.

Working Together Globally to Fight AI Cybercrime

  • Setting International Standards: Creating global rules for dealing with AI-driven threats.
  • Sharing Information: Supporting efforts to share knowledge between countries and organizations.
  • Creating Global Task Forces: Forming international teams to combat advanced cyberattacks.

How AI Will Change Cybersecurity

ByteSnipers-CEO Alexander Subbotin präsentiert Zukunftstrends auf dem Cybersecurity Summit 2024 in Hamburg: KI-gestützte Cybersicherheit gegen evolvierende Bedrohungen in der digitalen Welt
Bytesnipers CEO Alexander Subbotin presents future trends at Cybersecurity Summit 2024 in Hamburg: AI-powered cybersecurity against evolving threats in the digital world
  • Improved AI Models for Real-Time Defense: AI is getting better at detecting and stopping attacks instantly.
  • AI in All Areas of Security: AI is being used in every part of network and device security.
  • AI Predicting Threats: AI systems are being developed to predict possible threats before they happen.

New Types of AI Attacks

  • Deepfake Phishing: Using AI to create fake but realistic audio and video to trick people.
  • AI-Powered Social Engineering: Attacks that use AI to manipulate people in real time.
  • AI-Driven Malware: Malware that can change itself to bypass security protections.
  • Zero-Day Attacks with AI: Using AI to find and exploit unknown security gaps automatically.

AI's Role in Future Cybersecurity

  • AI in Security Operation Centers (SOCs): AI will be a key part of security teams that handle cyber threats.
  • AI Early Warning Systems: AI systems will provide early alerts about new threats.
  • Automated Security Policies: AI will help create and update security rules automatically.

Expert Predictions on AI and Cybersecurity

  • More Complex Attacks: Experts think that AI-driven attacks will get more advanced.
  • Offensive vs. Defensive AI: There will be a constant battle between AI used for attacks and AI used for defense.
  • AI Cyber Conflicts Between Nations: AI may play a role in future cyber battles between countries.
"The future of cybersecurity will be shaped by AI. We expect a mix of human skills and AI abilities to fight against complex threats. Companies need to invest in advanced AI security solutions and ongoing training to prepare for future challenges." - Alexander Subbotin, CEO of ByteSnipers

Proactive Protection in an AI-Powered World

AI tools like ChatGPT are making phishing attacks more dangerous for all companies:

  • Highly Personalized Phishing Emails: AI can create emails that are very convincing.
  • Hard to Recognize AI-Generated Content: It is harder to tell if an email is fake when AI writes it.
  • Quick Adaptation: Attackers using AI can adjust quickly to new security measures.

Effective Solutions

  • AI-Based Security Tools: Use AI tools to detect and stop attacks.
  • Continuous Employee Training: Regular training helps employees recognize phishing threats.
  • Zero-Trust and Multi-Factor Authentication: These measures make security stronger.
  • Regular Testing and Audits: Test systems often to make sure they are secure.

Because AI-powered phishing attacks are complex, companies need a strong security plan.

This means having the right technology, training employees, and setting up good security practices.

Every employee should play an active role in preventing threats.

Staying Ahead in a Changing Cyber World

  • Continuous Education and Strategy Updates: Keep security strategies up to date with the latest threats.
  • Investing in New Security Technologies: Use the best tools to stay protected.
  • Industry Collaboration: Join industry groups to share information and learn best practices.
  • Regular Security Policy Updates: Make sure all security rules are current.

Our commitment to innovation includes:

  • Continuous Research and Development: Always working on new AI-supported security technologies.
  • Tailored Security Plans: Creating customized security plans for each customer.
  • Comprehensive Training Programs: Offering employee training and awareness programs.
  • Expert Advice on New Trends: Providing insights on the latest developments in cybersecurity.

FAQ: Häufige Fragen & Antworten

How Is the AI-Driven Threat Landscape Changing Across Different Industries?

Finance Sector

More advanced phishing attacks are targeting financial transactions, making it harder for businesses to protect sensitive information.

Healthcare

Attacks are increasingly focused on stealing patient information and medical research data, which puts both patient privacy and critical research at risk.

Manufacturing

There are growing threats to supply chains and industrial control systems, which could disrupt production and impact global markets.

Technology Companies

Hackers are targeting developers and their source code, which can lead to the theft of intellectual property and software vulnerabilities.

Public Sector

Cyberattacks backed by governments are becoming more common, with AI technology making these attacks even more sophisticated and challenging to defend against.

The Role of Employee Training in Defending Against AI Phishing Attempts

Employee training is essential in defending against AI-driven phishing attempts.

Effective training programs help raise awareness of current threats and tactics, ensuring employees are prepared to handle evolving challenges.

Through these programs, employees learn how to recognize subtle signs of AI-generated phishing content.

Regular simulations and tests help reinforce lessons and keep everyone alert to potential threats.

Additionally, training contributes to fostering a culture of cybersecurity across the entire company.

By continuously educating staff, companies can ensure employees stay informed about new developments and emerging threats in the cybersecurity landscape.

How Can I Protect My Small Business from AI Phishing Attacks?

To protect your small business from AI-powered phishing campaigns, try these steps:

  1. Use Strong Multi-Factor Authentication: Set up strong multi-factor authentication (MFA) for all your company accounts to make them more secure.
  2. Get AI-Powered Email Security Tools: Use email security tools that have AI to help detect phishing attempts.
  3. Train Employees Regularly: Have regular training sessions so your employees know what phishing threats look like and how to handle them.
  4. Use Secure Email Gateways and DMARC Policies: Protect your email communications by using secure email gateways and setting up strict DMARC policies.
  5. Work with Cybersecurity Experts: Get help from cybersecurity experts like ByteSnipers to create custom security strategies for your business.

What AI Technologies Are Used for Phishing Attacks?

Advanced phishing attacks use different AI technologies:

  1. Natural Language Processing (NLP): NLP helps create realistic messages that look like they were written by a real person.
  2. Machine Learning: Machine learning is used to study targets and adjust the attack to make it more likely to succeed.
  3. Generative Adversarial Networks (GANs): GANs make realistic images or deepfakes to make the phishing attack look more believable.
  4. Reinforcement Learning: This method is used to keep improving attacks and adjust them to new security defenses.

How to Spot AI-Generated Phishing Emails

To recognize AI-generated phishing emails, watch for wording that seems unusually perfect or doesn't quite fit the context.

These emails might look very smooth and have no mistakes, which can be a sign they were made by a computer.

Always double-check the sender's address and the email headers. Small errors or strange details can mean the email is a phishing attempt.

Be extra careful with emails that ask for urgent actions or sensitive information.

Using email security tools that are powered by AI and trained to detect AI-generated content can also help find and block these threats.

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